Support 

Write to support@vikingegaarden.com   if you are in need of our assistance. We respond within 24 hours on weekdays . 

Support+ 

Call +45 7580 3960 and press 2 if you need to talk to an employee. The forst 10 minnudtes are free. After that, the price is DKK 300 ex. VAT. pr. started 15 min.  

Hotline 

Call +45 7580 3961 if you are in acute need of our assistance, outside our normal opening hours. The price is DKK 900 for every started half hour, plus a start price of DKK 600. All prices are ex. VAT.

Documentation 

All documentation is electronic, and can be found on help.vikingegaarden.com.

Reparations 

If the accident happens, the defective hardware must be submitted to us, and a case must be created by sending an email to support@vikingegaarden.com with a clear description of the problem. The price for an examination is dkk. 250 ex VAT.  

The hardwaren is to be send to: 

Vikingegaarden A/S
Tinnetvej 70
7173 Vonge
Denmark 

The package has to be clearly marked with the support number, which we will send over email.